Outsourcing
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Air France-KLM during the next three years plans to increase capacity 'only by a little over 5 percent on a cumulative basis'
on pay raises, renegotiated employee collective bargaining agreements and restructured short- and medium-haul operations to be achieved through improved aircraft utilization and "potentially" more outsourcing in certain areas.
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BTN's 2011 Corporate Travel 100
will also find ways to make sure you are holding each other accountable," said Amex's Paredes. "Especially if they are outsourcing roles to you, the customer wants to make sure they are getting bang for their buck, and they'll add metrics toward savings
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AstraZeneca Finds A Remedy In Outsourcing
practices learned from that first phase. As part of that effort, AstraZeneca established a five-year business process outsourcing agreement with American Express in which the incumbent travel management company takes on much of the program management
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BTN's 2011 Expense Manager Survey: Integration With Payment Systems, Booking Tools Gaining Adopters
management market is sized at about $49 billion globally, with $4 billion for expense management systems and $45 billion for outsourcing services, according to a recent CWT Travel Management Institute study. While online booking solutions have been in the
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U.K.-based business process outsourcing and support services business Capita Group on 23 December purchased hotel booking agency BSI for...
U.K.-based business process outsourcing and support services business Capita Group on 23 December purchased hotel booking agency BSI for £42.5 million (US$65.6 million) bit.ly/fECm4z . Capita will keep the BSI brand separate from its Capita Business Travel travel management company. ...
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Op-Ed: Seeing The Upside Of The Economic Downturn: A 2011 Meetings Management Outlook
environmental impact of traveling, but increases administrative load on stressed corporate travel teams. Therefore, companies are outsourcing administrative tasks like payroll, data tracking and contracting. For the past five years, the "collaboration tools
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Icing Income: BTN's 2010 Travel Manager Salary & Attitude Survey
overall compensation trends. Lincolnshire, Ill.-based HR outsourcing and consulting firm Hewitt Associates sees the possibility of ..... professionals, according to Penfold, as the pace of travel outsourcing across all sectors increases. The deep pool of travel and
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Admins At Holland's Logica Turn To Tech To Control Meetings
When business consulting, technology systems integration and outsourcing company Logica's team of administrative assistants in the Netherlands were tasked with developing processes for greater control
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Procurement Practices 2010: Ebbing Of Procurement Tide
trends could be mapped, other questions were added or modified to focus on demand management, performance measures and outsourcing practices. Third-party research house Equation Research, headquartered in Boulder, Colo., hosted the online survey
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Buyers, Analysts Gauge Change At Strategic Travel Symposium
such business services as received faxes to more than $5 for the first page, he said. This stems from a trend of hotels outsourcing business center operations due to declining demand. Buyers often can't negotiate these fees because of technology limitations



